Refund Policy
For Dash customers, the sections below set out returns, exchanges, and refunds. This page applies specifically to bydurah.shop.
Details from Dash on refund timing
For purchases made through bydurah.shop, Dash applies the following guidance on refund timing. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
Details from Dash on condition of returns
This condition of returns section covers orders and visits through bydurah.shop for Dash. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
Details from Dash on eligibility
The following eligibility guidance applies to the Dash storefront at bydurah.shop. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
starting a request at Dash
Dash publishes this starting a request guidance for customers using bydurah.shop. To start a return or exchange, contact us at Support@bydurah.shop before sending the item. Once the request is approved, Dash will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
Our approach at Dash to support
The following support guidance applies to the Dash storefront at bydurah.shop. For return or exchange assistance, contact Support@bydurah.shop or 8065491925.
Dash: exceptions
For purchases made through bydurah.shop, Dash applies the following guidance on exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
What Dash customers should know about order problems
This order problems section covers orders and visits through bydurah.shop for Dash. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
Merchant Information
Business name: Dash
Brand name: Dash
Email: Support@bydurah.shop
Phone: 8065491925
Physical address: 186 S Main St, Rockford, Ohio, 45882, United States